New Sofia Chat + Sofia Call · now unified as SOF.ia

The AI workforce
for conversations

Deploy AI agents that handle chat and voice at scale — 24/7, in any language, with the context your business actually needs.

SOF.ia AI workforce
+847 chats today ↑ 23% vs yesterday
Call answered Avg. 0.4s response
Lead qualified Auto-synced to CRM
0
In production / 7
0
Languages
Multi-tenant
0
Chat + Voice
Powering customer conversations for teams operating at scale
How it works

From kickoff to production.
In days, not months.

Three steps to deploy your AI workforce. No bloated consulting hours — just a platform that works.

01 — CONFIGURE
Configure your agent

Configure your agent

Train an intelligent agent aligned with your processes, business logic, and brand voice. No code, no consultants.

02 — CONNECT
Connect your channels

Connect your channels

Plug into WhatsApp, web, voice, messaging — wherever your customers already are. One AI core, every channel.

03 — ANALYZE
Analyze and optimize

Analyze & optimize

Real-time dashboards. Conversation insights. Continuous improvement loops. Operational visibility that helps you decide.

Capabilities

Smarter customer service,
at scale.

Capabilities designed to integrate AI into your operation and improve every interaction.

Multi-channel

One agent. Every channel.

Conversations stay coherent across WhatsApp, web, voice, and email. Your customer never repeats themselves.

Need to renew my policy
I found your policy ending Mar 15. Want me to start the renewal?
Yes please ✓
Context AI

AI that actually understands.

Reasons over your knowledge base, history, and intent — in real time.

Identifying intent
Searching knowledge base
Checking customer history
Response generated · 0.8s
Multilingual

Speak every language.

Native handling of 100+ languages with regional nuance.

Hola
ES · SPANISH
ES
EN
PT
FR
DE
Analytics

Every conversation, measured.

Real-time dashboards, intent breakdowns, sentiment tracking.

1,247
Conversations today
↑ 23%
Human handoff

AI when it can. Human when it should.

Seamless escalation with full conversation context.

AI Agent
SOF.ia
Agent
Maria L.
Integrations

Connects to your entire stack.

REST APIs, webhooks, native connectors. SOF.ia talks to the tools your business already runs on.

The suite

Two products.
One AI workforce.

Built to handle every channel where your customers reach out — designed for teams operating at enterprise scale.

CHAT · LIVE

SOF.ia Chat

Multi-tenant AI chatbot platform powering customer conversations on WhatsApp, web, and messaging channels — with context, control, and continuity.

  • Native WhatsApp Business API at scale
  • Multi-channel: Web · Messenger · Telegram
  • Multi-tenant architecture by design
  • Real-time human handoff with context
  • Analytics & tag classification
Explore SOF.ia Chat →
VOICE · LIVE

SOF.ia Call

AI voice agents that make and receive calls — appointment confirmations, lead qualification, mass outreach, with full transcription and analytics.

  • Inbound & outbound campaign engine
  • Natural voice with real-time decisions
  • SIP-based regional & international ops
  • Automatic transcription & summarization
  • CRM & webhook integration
Explore SOF.ia Call →
CRM · COMING SOON

SOF.ia CRM

The unified workspace where every conversation meets every customer. Built natively for teams that run on AI — not a CRM with bots bolted on.

Join the waitlist →
// what it unifies
Chat conversations
Voice calls & transcripts
Customer profiles
AI-generated insights
Team handoffs
Your AI workforce

Hire your AI team

Specialized AI agents trained for the conversations that drive your business — ready to work 24/7, across chat and voice.

AI Customer Service

  • Answer FAQs instantly
  • Resolve common issues
  • Escalate to humans
  • Multi-channel reach

AI Voice Receptionist

  • Handle every call
  • Book appointments
  • Capture lead info
  • Route intelligently

AI Lead Qualifier

  • Score prospects
  • Ask qualifying Qs
  • Sync to your CRM
  • Route to closers

AI Appointment Setter

  • Confirm bookings
  • Send reminders
  • Reduce no-shows
  • Sync calendars

AI Collections Agent

  • Payment reminders
  • Recover balances
  • Negotiate plans
  • Update records

AI HR Screener

  • Pre-screen candidates
  • Structured interviews
  • Score responses
  • Update ATS

AI Sales Follow-Up

  • Re-engage leads
  • Nurture pipeline
  • Close warm deals
  • Multi-touch outreach

Build Your Own

  • Custom AI agent
  • Your business logic
  • No-code training
  • Deploy in minutes
Industries

Built for every
vertical that talks to customers

SOF.ia adapts to the language, workflows, and compliance of your industry.

24/7 customer service for insurance

From policy questions to claims intake, SOF.ia handles routine conversations so your agents focus on high-value cases. Built for regulated environments.

  • Policy lookups & changes
  • Claims intake & status updates
  • Appointment confirmations
  • Multi-language support across LATAM
Book demo for insurance →
Manifesto

Customer service is broken. Long waits, fragmented channels, generic answers. AI changes that — not by replacing people, but by giving every customer instant, intelligent service across every channel they prefer.

G
Gio Founder · Building SOF.ia

Ready to deploy your
AI workforce?

See how SOF.ia adapts to your operation. Live demo with the founder — no sales pitch.

Press Cmd K to jump to demo