AI Agent for Product Sales

Imagine this is your product... A growing retail brand selling on multiple platforms: Instagram, WhatsApp, a website, and online marketplaces. But managing customer inquiries, reviewing inventory, sending payment links, and following up with shipping emails across all those channels is completely overwhelming.

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Customers were waiting hours for responses. Stock discrepancies caused overselling. Payment delays led to abandoned sales. And follow-ups often fell through the cracks.

They needed a smarter, faster, and scalable solution.

The Challenges

Disconnected sales channels – No centralized way to check or reserve inventory in real time.

– Lost sales opportunities

– Slow responses and missing payment links meant dropped purchases. Manual follow-ups

– Dispatch emails and customer updates were inconsistent. High labor cost – Staff had to monitor and reply across platforms 24/7.

SOF.IA Solution

The company deployed an AI-powered sales agent, designed to handle the entire sales process across all customer touchpoints—automatically, in real time.

Instantly reply to customer inquiries on WhatsApp, Instagram, email, and the website.

Check product availability in real-time by connecting to the inventory system (ERP or e-commerce backend).

Generate and send personalized payment links using Stripe, PayPal, MercadoPago, or other platforms.

Send order confirmation and shipping emails, including tracking info and invoice

Follow up post-sale, asking for feedback or reviews, and confirming successful delivery.

Understands and responds to natural language like “Do you have size M?” or “How much is shipping to LA?”

35% increase in conversions

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90% reduction in response time, with instant replies to customers at any hour.

Fewer inventory issues, thanks to synced real-time stock validation.

35% increase in conversions

Try Now

90% reduction in response time, with instant replies to customers at any hour.

Fewer inventory issues, thanks to synced real-time stock validation.

35% increase in conversions

Try Now

90% reduction in response time, with instant replies to customers at any hour.

Fewer inventory issues, thanks to synced real-time stock validation.

Customers were waiting hours for responses. Stock discrepancies caused overselling. Payment delays led to abandoned sales. And follow-ups often fell through the cracks.They needed a smarter, faster, and scalable solution.

Instantly reply to customer inquiries on WhatsApp, Instagram, email, and the website.

Instantly reply to customer inquiries on WhatsApp, Instagram, email, and the website.

Instantly reply to customer inquiries on WhatsApp, Instagram, email, and the website.

Check product availability in real-time by connecting to the inventory system (ERP or e-commerce backend).

Check product availability in real-time by connecting to the inventory system (ERP or e-commerce backend).

Check product availability in real-time by connecting to the inventory system (ERP or e-commerce backend).

Generate and send personalized payment links using Stripe, PayPal, MercadoPago, or other platforms.

Generate and send personalized payment links using Stripe, PayPal, MercadoPago, or other platforms.

Generate and send personalized payment links using Stripe, PayPal, MercadoPago, or other platforms.

Send order confirmation and shipping emails, including tracking info and invoice

Send order confirmation and shipping emails, including tracking info and invoice

Send order confirmation and shipping emails, including tracking info and invoice

Follow up post-sale, asking for feedback or reviews, and confirming successful delivery.

Follow up post-sale, asking for feedback or reviews, and confirming successful delivery.

Follow up post-sale, asking for feedback or reviews, and confirming successful delivery.

Understands and responds to natural language like “Do you have size M?” or “How much is shipping to LA?”

Understands and responds to natural language like “Do you have size M?” or “How much is shipping to LA?”

Understands and responds to natural language like “Do you have size M?” or “How much is shipping to LA?”

Customers were waiting hours for responses. Stock discrepancies caused overselling. Payment delays led to abandoned sales. And follow-ups often fell through the cracks.

They needed a smarter, faster, and scalable solution.